🔁 Return & Replacement Policy

We want our customers to be fully satisfied with their purchase. If you are not happy with your order, you may request a return or replacement under the conditions mentioned below.

✅ Eligible for Return / Replacement

  • You received a wrong product
  • The product is defective at the time of delivery
  • The product is expired (if applicable)

⏰ Return or replacement request must be made within 24–48 hours of delivery.

❌ Not Eligible for Return / Replacement

  • Used, damaged, or tampered products
  • Product not in its original condition
  • Missing original packaging, labels, or seals
  • Damage caused by customer misuse
  • Change of mind or personal preference
  • Product expired after delivery

⚠️ The product must be returned exactly in the same condition as it was delivered.

📦 Product Condition Requirements

  • Product must be unused
  • Product must be undamaged
  • Original packaging must be intact
  • All accessories (if any) must be included

🔄 Replacement Process

  1. Contact us via WhatsApp or Email with your order details
  2. Provide clear photos or video of the product
  3. Our team will review your request
  4. If approved, replacement will be processed

🚚 Shipping Cost

  • If the issue is from our side, we will bear the shipping cost
  • Otherwise, shipping cost will be paid by the customer

📞 Contact Us

Email: punjabhukasargodha@gmail.com
WhatsApp: +92 305 8300798

📌 Note

We reserve the right to accept or reject any return or replacement request after inspecting the product.